About Us

Transforming financial services for the better

Darlington Credit Union is a community financial co-operative formed in 2009 following the merger of 4 smaller credit unions. 

Since then we have grown to serve the whole of the North East and North Yorkshire today. Darlington Credit Union is open to members who live or work in our common bond area covering DL, DH, HG, NE, SR, TS or YO postcode areas. 

So if you live or work in Darlington, Durham, Teesside, Richmond, Northallerton, and more, you can become a member today. 

Hello, we are...

not-for-profit.

your community bank since 2009.

an affordable and fair lender.

a safe place you can find support.

a secure and ethical place for depositing savings.

a payroll partner for employee saving and borrowing.

here to provide accounts to clubs, societies and small businesses.

How we work

1. Savings.
Members save with us.

2. Loans.
We pool together these savings to offer our members affordable, low-cost loans.

3. Interest.
We generate income from the interest made on the loans.

4. Costs.
We use that income to cover business running costs.

5. Dividend.
Any surplus after that is given back to you in the form of a dividend which is agreed at the Annual General Meeting.

ABOUT YOU

When you save or borrow with us, you are more than just a customer - you become a part of our growing community.

You are an owner.
As a member you become a joint owner of Darlington Credit Union. You have a say on how your credit union is being operated.

We share success together.
With no majority shareholders, there are no individuals who reap all the benefits. Instead, benefits are shared out equally to all our members.

Vision: To be the leader in facilitating and improving the financial wellbeing of our community and its people.

Mission statement: To encourage the development of good financial practice by providing a broad range of affordable, sustainable, and ethical financial services to all our members.

Values: Darlington Credit Union is built on fairness, care, and loyalty: qualities members consistently value. Our values flow from the principles of mutuality, democracy and cooperation and guide how we work towards the mission. 

They are expressed by our: