We’re recruiting a new CEO

The CEO of DCU since its inception is set to retire, so we are looking for a new CEO to kick- start the next stage of our growth.

Darlington Credit Union (DCU) is a forward thinking and progressive credit union that aims to ensure that everybody in Darlington and the surrounding areas are financially included and can avoid financial crisis. It has grown remarkably in the last 10 years and now offers full online banking and loan-making services, as well as a whole range of specialist financial products and support for those facing difficulties with money.

The CEO of DCU since its inception is set to retire, so we are looking for a new CEO to kick- start the next stage of our growth. DCU’s Board is looking for someone with the right experience and attitude to grow the business, particularly our loan-making. Someone who has great experience and knowledge of managing loan portfolios and leading staff. The right candidate will be highly motivated, enthusiastic about our social mission, be able to think strategically, develop long term partnerships, understand how our digital capability could be developed further and have the ability to manage profit and loss.

Below is more information about the role and the application process. If you would like to talk to someone at DCU about this opportunity please email info@darlingtoncreditunion.co.uk and we will arrange a time to speak with you.


DCU was formed in 2009 after four local credit unions came together into one new organisation. Since 2009:

Membership has soared by nearly 18 times – to around 7000 members;

DCU has an expert team of 6 staff and a very strong and supportive Board, with a range of skills and experience.

Job Description 

JOB TITLE Chief Executive Officer
CONTRACT Permanent (secondments considered)
RESPONSIBLE TO The Board of Directors
SALARY RANGE £35,000-£45,000 plus pension
HOURS 32 to 37 hours per week (to be negotiated)
HOLIDAYS 25 days per year plus Bank Holidays
BASE 41 Tubwell Row, Darlington, County Durham, DL1 1PD

Strategic Activity

Leadership & Management

Operational Leadership

Personnel Management

External Engagement

Public Relations and Marketing

Person Specification

These are the skills and experience required of the person who is expected to perform well in the job. These factors will form the basis for the selection and interview of shortlisted applicants. Your application should therefore draw attention to the extent to how you can satisfy these requirements.


  1. Experience of growing and managing loan portfolios, as well as effective credit control. 
  2. Good understanding and appreciation of marketing and publicity, including the variety of channels available.
  3. Knowledge of the Financial Services Industry and the role of its regulators. 
  4. Excellent numeracy, robust accounting knowledge and experience of managing budgets and applying basic accounting rules.
  5. Experience of developing and managing functions, individuals and teams. 
  6. High degree of self-motivation and ability to motivate others.
  7. The ability to think and operate strategically.
  8. Good at developing relationships and partnerships with a variety of stakeholders. 
  9. Administratively efficient and committed to continuous improvement. 
  10. A good command of English language and an ability to communicate clearly both verbally and in writing, with all staff, members and volunteers.
  11. Knowledge of credit unions and enthusiasm for their social mission. 
  12. An understanding of the issues faced by those who are financially excluded. 
  13. Able to meet the Approved Person requirements for a Credit Union Chief Executive in respect of Prudential Regulation Authority and Financial Conduct Authority.


  1. A degree in a Finance or Business Studies, related subject, or equivalent experience. 
  2. A relevant professional financial or managerial qualification.
  3. Practical experience of partnership working and stakeholder involvement. 
  4. Experience of working at a senior level in the financial services industry. 
  5. Experience of developing and implementing policies and procedures.

Recruitment Timeline

How to apply

Please send your CV and a statement of how you meet the person specification above to the following email address by noon on 01.11.2021: info@darlingtoncreditunion.co.uk